Triple Jay Safaris Terms and Conditions of Booking

Reservation and payment:

All tour prices are quoted in US Dollars.
We accept payment by bank transfers.
Nb: In case of cash payment, we accept other currencies [Euros, sterling pounds or Kenya shillings] and at the exchange rate prevailing at the time of payment.

1. A deposit of 50% is required at the time of booking
2. The balance must be paid not less then 30 days prior to the commencement of the tour.
3. In cases where the bookings are made less then 30 days before the commencement of the tour, full payment must be made.

The company reserves the right to cancel the booking if payment is not received in accordance with these terms.

Hotel Bookings & Cancellation Policies

• Any monies paid will be refunded on early cancellation, less the cost of cancellation fees levied by hotels or lodges
• Bookings cancelled or reduced in length of stay or reduced in number of occupancy are subject to cancellation and no show fees as follows:
  
  
  • Before 60 days – US$ 40 admission fees.
  • 30 - 60 days - 40 % of the tour price
  • 15 - 29 days – 60 % of the tour price
  • 8- 14 days - 75% of the tour price
  • Under 7 days and no shows - 100% of the tour cost  

In all cases, a notification of cancellation MUST be put in writing to Triple Jay safaris.

The tour price:

This is inclusive of all transportation according to the itinerary, accommodation, meals daily while on safari, entrance fees to National Parks and Game Reserves, drivers allowance, toll charges. Unless stated otherwise.

Tour prices do not include visa fees, local departure taxes, and any excess baggage charges, sleeping bags while camping, tipping and items of personal nature for example drinks laundry and telephone calls.

Prices are based on tariffs and costs prevailing at the time of printing and are subject to change without notice.

Climbing Equipment: Gear for mountain climbing is not included in the tour cost but can be hired at Nanyuki, Naro Moru and Chogoria for Mt. Kenya and at Arusha, Moshi or the Marangu park Gate for Mt. Kilimanjaro.

Transportation: Saloon cars, minibuses, landcruisers, Landrovers, coaches or trucks will be provided according to the route and the number of clients and the services of professional, English speaking driver/ guides. We reserve the right to use the services of sub- contractors for all or part of the services.

Accomodation: The standard pricing policy is based on a twin room/tent being shared by two people. A single room/tent will be provided on request at a supplementary cost but cannot be guaranteed.

Passports, visas and health

You require a passport valid for at least the duration of your trip.

Travellers are responsible for ensuring they have the correct visas and documents [we recommend you check with the appropriate embassy or consulate]. Malaria is endemic in some parts of Africa and precautions must be taken. It is recommended you visit your primary physician or local travel clinic to review any medications or recommended inoculations. Be sure to carry your inoculation certificate with you as proof of inoculations. If you are concerned about taking any medications, check with your physician before you book your trip

Tours Alterations
The Company ensures to adhere with the program as arranged, however, it reserves the right to alter the arrangements or cancel the itinerary if serious need arises. Such cases may be caused by airline cancellation, hotel problems, political tension, weather i.e rainfall on game areas, tracks, airstrips or any other bookings problem that affects the program. The company also reserves the right to decline to accept or retain any person as a member of the tour at any time, in which case an equitable amount will be refunded

Liability

1. All bookings are accepted on the specific condition that Triple Jay Safaris and its agents act only as agents for the passenger in all matters relating to hotel/lodge accommodation, tours and transport and that they shall not be liable for any injury, delay, loss, accident or damage arising from any cause and in any manner.
2. The company reserves the right to employ subcontractors to carry out all or part of the services agreed to be supplied.
3. Triple Jay Safaris accepts no responsibility for losses or additional expenses due to delays or changes in air or other services, sickness, war, strife, civil disturbances, sickness, quarantine or other causes. All such losses and expenses will have to be borne by the passenger.
4. Whilst every care is taken, the company accepts no liability whatsoever for the theft, loss or damage to the Client's baggage howsoever caused. Thus we strongly advise baggage insurance.

Risks:
Triple Jay safaris draws your attention to the fact that there are certain inherent dangers involved with adventure travel, and by booking a safari tour with us signifies your acceptance to travel at your own risk. It is however advisable to take health and travel insurance and a separate baggage loss before arrival to East Africa (Kenya, Tanzania and Uganda). We also recommend our clients to take flying Doctors emergency evacuation cover available upon request.